I explain to the AT&T rep that I am paying twice as much for a phone plan that is worse in quality than what I had before. I feel ripped off.
They don't budge. There are new towers going up near me, they say. That doesn't change the fact that I still have sub-par network coverage. The maps they look at tell them that I live in a neighborhood with great coverage. My experience -- and the experience of others in the neighborhood -- is not what the maps say. I feel like I should get a refund for the extra money I am paying for this shitty phone/network.
I hate Apple. I hate AT&T. I don't want anymore of their bullshit. I'm not fooled anymore. I'm paying more for lower quality. I don't give a shit about the bells and whistles anymore. I want a goddamn phone that works and works flawlessly. That's what I'm paying for, right?